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Farhad Ibrahimov
IT Specialist (BP/HCL) — ServiceNow, M365, AD/Azure AD, SCCM; ISO 27001; PhD CS (ongoing); EN/TR/RU/AZ; Istanbul.
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L1/L2 IT Support Engineer with experience in Automotive (APTIV) and Oil & Gas (BP), supporting 200+ users. I’m motivated by keeping critical operations stable, closing tickets to SLA with clear documentation, and enabling colleagues to work without friction. Currently pursuing a PhD in Computer Engineering. I grew from A2P SMS testing…